Frequently asked questions

XBuyer is the first agent-native commerce platform. An authorized AI agent can search, compare, add to cart, and complete a purchase on your behalf — while your money stays in a wallet the agent can only spend within your per-transaction authorization and limits. Merchants get AI sales assistants too.

Through a spend-control plane, not a card on file. You pre-fund a wallet and set per-order, per-day, and per-month caps. The agent can only spend wallet balance within those caps. Every purchase additionally requires your explicit, revocable authorization. If the agent is compromised, the blast radius is the wallet balance and the limits you set — never your bank account.

No. Your card number lives only inside Stripe's KYC boundary and never enters the agent's context. The agent's only line to money is the isolated wallet, which it cannot overdraft.

Three layers: (1) wallet balance — it can't spend beyond what you deposited; (2) spending limits — per-order, per-day, and per-month caps block out-of-policy purchases; (3) authorization — checkout requires your explicit grant. You can also run the agent in compare-only mode, where it can research and rank forever but can never place an order. You can revoke access at any time.

Cross-border fulfillment, typically about 11–13 days to deliver after customs (US roughly 11–13 days, EU about 13 days). Estimated arrival is shown at checkout. XBuyer is not a two-day-delivery service, and we don't promise faster.

Transparent: CJ product cost plus a ~20% platform markup, with the all-in price (including a shipping estimate) shown upfront before you authorize. We don't claim to be the cheapest on every item — we compete on control and peace of mind.

Yes. Eligible items come with a 30-day free return window. Orders can also be refunded through the platform; every transaction is logged in a tamper-evident audit trail so any charge can be disputed with a clear record of what the agent did.

EU consumer sales are pending VAT registration (OSS/IOSS). XBuyer is not opening EU sales until that compliance is complete. Other regions are live.

Via an open Agent API and an MCP server. Tools include search, compare, cart, checkout (which requests human authorization), and refund — all gated by wallet balance and your authorization. See the docs at xbuyer.com/docs, the agent manual at xbuyer.com/agents.md, and the MCP server example on GitHub.

Payments are escrow-secured and Stripe-handled; agent actions are scoped and audited; accounts use scrypt password hashing. Details are in our Security and Privacy pages.